FAQs

What does Cassiana Consulting do?

Cassiana Consulting helps small businesses and solo professionals get organized behind the scenes. We specialize in building internal documentation systems, knowledge bases, and digital workflows to streamline your operations and free up your time.

Who do you work with?

We work primarily with small business owners, solo practitioners, and nonprofits who need help turning chaos into clarity. While we have a significant background working with private practices, our services will benefit any small business.

How much do your services cost?

Pricing depends on the scope of the project. Most clients invest between $300–$1,500 for a full setup. We’re happy to provide a quote after a free discovery call.

I need help with something else. Can you still work with me?

Maybe! While my specialty is internal documentation and systems organization, I bring a broad set of skills to the table—from streamlining workflows to digitizing files and beyond. If you're not sure whether your project fits, just reach out. I’m happy to talk it through and let you know if I can help (or point you to someone who can).

What tools do you use?

Our favorite tool is Notion, thanks to its flexibility and clean design. We also work with Google Workspace, Airtable, and other tools if they better fit your workflow. Every solution is customized to your needs.

What kinds of things can you help me organize?

Examples include:

  • Standard Operating Procedures (SOPs)

  • Client onboarding guides

  • Internal wikis and staff handbooks

  • Project or task management systems

  • Digital filing systems

  • Transitioning paper processes into digital workflows

Do you offer ongoing support?

Yes! We offer optional support packages to help with updates, questions, and evolving needs over time.

Can we meet in person?

Yes- if you're located in Shiawassee, Saginaw, Genesee, Oakland, Livingston, Washtenaw, Jackson, Eaton, Ingham, or Clinton County, I’m happy to meet locally. Outside that area? No problem. I work with clients across the U.S. and Canada via virtual meetings and can support you fully online.

How do I get started?

You can email info@cassianaconsulting.com or call 517-225-6667. We’ll talk through your goals and see if we’re a good fit.

Do I need to already use Notion?

Nope! Whether you’ve never touched it or already have a messy workspace, we can get you up and running (or refine what you have.)

Do I have to use notion?

Not at all. While Notion is my go-to tool for many projects, I’m tech-savvy and platform-flexible. I’ll work with you to find the right tools that match your workflow, comfort level, and long-term goals, whether that’s Notion, Google Workspace, Airtable, or something else entirely.

What is your process like?

Discovery – We’ll meet to understand your needs and pain points.

  1. Proposal – You’ll get a clear outline of what we’ll create and how long it’ll take.

  2. Build – We’ll create your custom system and share updates along the way.

  3. Delivery & Training – You’ll get a walkthrough and optional training session to ensure confidence in using your new system.

Will you judge me for my messy files?

Never! I live for untangling chaos. If your desktop looks like a digital junk drawer or your SOPs are scribbled on napkins, you're in the right place. No shame, just solutions (and maybe a few quiet cheers from me as we bring order to it all).